iZEN

Onsite IT Support

Onsite IT Support

Over 90% of tech issues can be resolved remotely by our UK based team of experts, however, onsite support is sometimes needed to diagnose and rectify issues that prevent remote access.

Our field engineers have a wealth of knowledge in dealing with all manner of hardware and software; from Slow Networks, Broadband Outages, Server Issues, Printing Issues, Faulty Hard Drive and application errors. All repairs are backed up by our strict SLA promise.

Dedicated Engineers

We deliver a personal IT service, meaning you will always have the same engineer assigned to your company, interacting with your staff and resolving any issues in a fast, friendly, professional manner. All our staff are fully qualified IT Engineers, that get regular training and performance reviews - ensuring that even on the rare occasion you don't get the same engineer - you will have the same level of care and professionalism you expect from your regular engineer.
Onsite support is available out of regular office hours and during public holidays. Our team are passionate about providing support all through out the year - not just 9-5! Should you need assistance in an IT emergency, simply pick up the phone and one of our engineers will tend to your needs. Our clients are important partners and we consider ourselves to be your IT Department.

I could not highly recommend iZen Technologies enough! I first contacted them when our server crashed taking down our internet access and databases right before a big deadline.
An engineer was on-site within the hour despite the fact it was after 6pm. They restored all systems soon after. My company have since signed up to their Remote Support service. Ten out of ten from all at Howard & Co.

David Howard

Director of Howard & Co Accountants

The team have been a tremendous help in modernizing my blog, which was redeveloped within a month. They also replaced my laptop screen within two days. I would be totally lost without their ongoing patience and support.

Charlotte Stafford

Blogger Charlotte's Web

iZen Technologies are a crucial ‘member’ of our team since we changed from our previous IT provider. The level of support provided by Andre and the team goes above and beyond. There is always someone to answer the phone when we need help, even at the weekends.

Amanda Khan

Director of Khan Productions

My wife and I have been very happy with the superb service Andre and his team have provided us in solving all the issues we’ve had with our MacBooks and printers. No matter what day of the week, one of them is always at the other end of the phone, ready to assist.

David Suchet

Actor CBE

Take Control of Your Business Systems

Get the Help and Support You Need to Improve Performance.

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0333 577 1104

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Trusted By Many

1344

Happy Clients

1446

Projects Completed

355

Users Supported

325

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